Warranty
Jewellery Warranty.
Please know all handmade jewellery will differ slightly due to natural variations and may include minor differences in the stone colour and shape. Some of the designs are unique and one of a kind and not to be reproduced.
If you believe your jewellery has a workmanship defect, please contact us as soon as possible. We will evaluate your piece, and if the damage is covered by our warranty, we will gladly repair your piece for no
additional cost.
General wear and tear, misuse and tarnishing are not covered under the warranty. However, we do provide complimentary inspection, polishing to restore brilliance and oxidising of our silver jewellery free of charge.
We reserve the right to void our warranty if maintenance, repair, re-sizing, stone replacement, or other services are performed by someone other than SHM Jewellery
Please know all handmade jewellery will differ slightly due to natural variations and may include minor differences in the stone colour and shape. Some of the designs are unique and one of a kind and not to be reproduced.
If you believe your jewellery has a workmanship defect, please contact us as soon as possible. We will evaluate your piece, and if the damage is covered by our warranty, we will gladly repair your piece for no
additional cost.
General wear and tear, misuse and tarnishing are not covered under the warranty. However, we do provide complimentary inspection, polishing to restore brilliance and oxidising of our silver jewellery free of charge.
We reserve the right to void our warranty if maintenance, repair, re-sizing, stone replacement, or other services are performed by someone other than SHM Jewellery
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